Privacy Policy
Smart Mortgage LLC
NMLS #2722347
2272 Floral Ridge Dr, Dacula, GA 30019
Effective Date: February 10, 2026
Our Commitment to Your Privacy
At Smart Mortgage LLC, we are deeply committed to safeguarding your privacy and protecting your personal information. We understand the trust you place in us when you share your data, and we strive for complete transparency in how we collect, use, and protect it.
This Privacy Policy applies to visitors of our website and all applicants for our loan services. Our goal is to ensure you feel secure and informed throughout your interaction with us, reinforcing our dedication to maintaining your trust.
Table of Contents
Information We Collect
To provide you with seamless mortgage services, we collect various types of information, always with your consent and understanding of its purpose.
Personal Information
Name, email, phone, address, Social Security number, and financial documents.
Usage Data
Website interactions, cookies, and browsing behavior to enhance your experience.
SMS Consent Data
Phone numbers specifically collected for text messaging communications, with explicit consent.
How We Use Your Information
Your information is used strictly to facilitate your mortgage application and provide you with excellent service.
01
Process Mortgage Applications
To process your loan applications and requests efficiently and accurately.
02
Communicate Loan Status
To keep you informed about your loan status via SMS, email, and phone.
03
Provide Customer Service
To offer comprehensive customer service and support for all your inquiries.
04
Comply with Regulations
To meet all legal and regulatory requirements applicable to financial services.
SMS and Mobile Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile phone number and SMS consent are protected with the highest level of privacy. We never sell or share this information for marketing purposes.
How We Share Your Information
We Do NOT Sell Your Information
Smart Mortgage LLC is committed to protecting your privacy. We never sell your personal data to any third parties for marketing or any other purposes.
Limited Sharing for Loan Processing
We may share your information with trusted partners, such as credit bureaus, loan underwriters, and title companies, but only as strictly necessary for the processing and fulfillment of your loan application.
Important Note: Mobile phone numbers and SMS consent are NEVER shared for marketing purposes.
Your Privacy Rights
You have control over your personal information. Smart Mortgage LLC respects your rights and provides clear options for managing your data and communication preferences.
Access & Correction
Request access to, or correction of, your personal data at any time.
SMS Opt-Out
Reply "STOP" to any text message to immediately unsubscribe from SMS communications.
Email Opt-Out
Click the "unsubscribe" link found in any of our marketing emails to manage your preferences.
Data Deletion
Contact us directly to request the deletion of your personal information.
How We Protect Your Information
We employ robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our commitment to data security is paramount.
Our security protocols include advanced encryption, firewalls, and secure servers to safeguard your data at all times. We regularly update our systems and processes to combat emerging threats and ensure the highest level of protection.
While we implement best practices, it's important to remember that no method of transmission over the Internet or electronic storage is 100% secure. We continuously strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.
Questions or Concerns?
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to us:
Smart Mortgage LLC
2272 Floral Ridge Dr, Dacula, GA 30019
Email: sergio.martinez@smartmortgageusa.com
Phone: 678-616-9400
We're Here to Help
Our dedicated team is ready to assist you with any privacy-related inquiries. We are committed to providing you with the support and information you need.
Effective Date: February 10, 2026 | Last Updated: February 10, 2026